Support

Contact Anxiety Aid Tools for account help, billing questions, data requests, or technical problems.

Contact support

Email us with a short description of what you need help with. If the issue is about your account or Pro access, use the email address connected to your account when possible.

Support email

admin@anxietyaidtools.com

Email support

Account and data

Get help with email code sign-in, account access, account deletion, data export requests, or questions about dashboard data.

Billing and Pro access

Get help with checkout, receipts, subscription questions, payment status, or Pro access not appearing on your account.

Technical problems

For bugs, include what you were trying to do, what happened, your browser or device, and whether you were signed in. Screenshots are helpful if they do not show sensitive information.

Before you email

Please do not send journal entries, self-test answers, medical records, or other sensitive wellness details. Support can help with the website and your account, but cannot provide clinical advice or emergency help.

Common Questions

Is this free?

Core tools are currently free, with no ads or advertising trackers. Some dashboard features require a free account.

Do I need an account?

No for the core exercises. You need an account for dashboard features such as saved library items, mood check-ins, self-test history, and practice tracking.

How do I sign in?

Sign in with your email address and a temporary login code. There is no password to manage.

Can I delete or export my account data?

Yes. Email support from the address connected to your account and we can help with deletion or export requests.

Can support help with anxiety or medical advice?

No. We can help with the website, account access, billing, and technical issues. We cannot provide diagnosis, treatment, therapy, or emergency support.

Is my data private?

Logged-in dashboard data is stored with your account. Local preferences may stay on your device. We avoid sending sensitive wellness details to analytics. See the privacy policy for details.

Does it work offline?

Many core techniques can continue working after initial load, but account and dashboard features need a connection.